Online Support

realMLS Support Options

  • Flexmls System Support
  • Member Services Support
  • RealMLS Online Support

For support on the Flexmls system by FBS

Call 1-888-525-4747 or email:

FBS provides Support until 10:00 PM

Customer Service hours are: Monday – Friday  9:00 AM – 10:00 PM. Contact Flexmls Support for questions on any features that you can perform directly within the MLS system, such as:
  • Logging In
  • How to Add or Change Listings
  • Adding Photos, Videos, Documents, Open House…
  • Status Changes
  • Questions on the Quick Search, Map Search, and Full Search
  • Saving Searches and how to manage them
  • Contact Management
  • Printing or Emailing Listings
  • Daily Hot Sheets
  • CMA’s
  • Mapping
  • Flexmls Statistical programs
  • Adding or Changing Menus and Dashboards
If you need realMLs online support just click here.

For realMLS Member Services Support

Call 904 281-1400 x 1601

or email:

Member Services hours are:
Monday – Friday 9:00 AM – 5:00 PM

Our in-house support team will handle questions that relate to our other products and services, including:

  • Membership
  • Accounts Payable
  • MMT Tax Search
  • MLS Policy and Procedures
  • Contracts and Forms
  • MARC Notifications
  • Syndication of Data/Pictures on sites like ListHub,, Zillow and

Support hours are:

Monday – Friday 9:00 AM – 5.00 PM

To continue, please click the image below to download a Quick connect application for a remote support session.

Allow a representative to remotely control your device

Online Support used to let agents download the software used to allow technicians access to agents computers
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