Support / Contact Us
At realMLS, delivering exceptional customer service is at the heart of everything we do. Our experienced and knowledgeable team is here to provide personalized support—whether you have a technical question, need assistance with your account, or want to explore new tools and services. See below for our different support options and choose the one that best fits your needs.
realMLS Technical Support
For help with Flexmls, MLS tools, or data services:
Phone: 904-281-1400 ext. 1603
Email: support@realMLS.com
Support Hours: Monday – Saturday | 8:30 AM – 8:00 PM ET
- Logging into Flexmls
- Adding or editing listings
- Uploading photos, videos, documents, or open house details
- Status changes and listing updates
- Quick Search, Map Search, and Full Search
- Saving and managing searches
- Contact Management
- Printing or emailing listings
- Daily Hot Sheets and CMAs
- Mapping and statistical tools
- Customizing menus and dashboards
- MMT Tax Search
- MLS policies and procedures
- Accessing contracts and forms
- IDX, VOW, API, and RETS setup
- MARC notifications
- Syndication to ListHub, Realtor.com, and realMLShomesforsale.com
Need support from your computer, tablet, or phone?
Click here for online support
Customer Care Services
For account questions, billing inquiries, or general customer support:
Phone: 904-281-1400 ext. 1601
Email: customercare@realMLS.com
Support Hours: Monday – Friday | 9:00 AM – 5:00 PM ET
Our in-house Customer Care team is here to assist with:
- Account updates or changes
- Customer records
- Invoicing and payment questions
- General service-related inquiries
Feedback or Ideas?
We welcome your suggestions and input.
Email: suggestions@realMLS.com
Metro Market Trends (MMT)
Phone: 800-239-1668
Email: support@mmtinfo.com or sales@mmtinfo.com
Website: www.mmtsearchnet.com
Hours: Monday – Friday | 8:00 AM – 5:00 PM CT