Support / Contact Us

At realMLS, delivering exceptional customer service is at the heart of everything we do. Our experienced and knowledgeable team is here to provide personalized support—whether you have a technical question, need assistance with your account, or want to explore new tools and services. See below for our different support options and choose the one that best fits your needs.

realMLS Technical Support

For help with Flexmls, MLS tools, or data services:

Phone: 904-281-1400 ext. 1603
Email: support@realMLS.com
Support Hours: Monday – Saturday | 8:30 AM – 8:00 PM ET

Contact Tech Support for help with:
  • Logging into Flexmls
  • Adding or editing listings
  • Uploading photos, videos, documents, or open house details
  • Status changes and listing updates
  • Quick Search, Map Search, and Full Search
  • Saving and managing searches
  • Contact Management
  • Printing or emailing listings
  • Daily Hot Sheets and CMAs
  • Mapping and statistical tools
  • Customizing menus and dashboards
  • MMT Tax Search
  • MLS policies and procedures
  • Accessing contracts and forms
  • IDX, VOW, API, and RETS setup
  • MARC notifications
  • Syndication to ListHub, Realtor.com, and realMLShomesforsale.com

Need support from your computer, tablet, or phone?
Click here for online support

For account questions, billing inquiries, or general customer support:

Phone: 904-281-1400 ext. 1601
Email: customercare@realMLS.com
Support Hours: Monday – Friday | 9:00 AM – 5:00 PM ET

Our in-house Customer Care team is here to assist with:

  • Account updates or changes
  • Customer records
  • Invoicing and payment questions
  • General service-related inquiries

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    We welcome your suggestions and input.

    Email: suggestions@realMLS.com

    For property data, tax search tools, and market trend reports:

    Phone:
     800-239-1668
    Email: support@mmtinfo.com or sales@mmtinfo.com
    Website: www.mmtsearchnet.com
    Hours: Monday – Friday | 8:00 AM – 5:00 PM CT
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