realMLS Blog

“C” Is for Cookies, Cache & Cleanup

A pile of cookies with the words "Cookies, cache, and cleanup"

If you have issues when logging in to or searching in Flexmls, try another web browser or clear your cookies and cache, then refresh your screen. This process can resolve most browser issues without having to contact support.

Cache and Cookies

A web browser is software to access the internet. Cache is additional memory aiding with processing and speed. Cookies track website activity.

Clearing cache and cookies should be done as needed. This process makes computers work faster, avoids crashes and improves privacy. Most importantly, for realMLS members, it can help with proper data transfer from MMT Tax to Flexmls and when using fields inside Quick Search.

Commonly Reported Issues

Common Issues Resolutions
realMLS webpage is not loading. Clear cookies and cache on the browser and try again.
On Flexmls, my tax information links are not working in the listing. Clear browser history.
The screen freezes when saving a search. Check the browser type for your device, then clear your cookies and cache in your browser.
Can’t log in to Flexmls. Clear cookies and cache and remove stored passwords.
Accessing two different MLS sites with one browser. Clear cookies and cache and type in the web address for the MLS you are trying to use. *Do not use any shortcuts, saved passwords or favorites.
Looking for a field or unable to use a field in Flexmls Quick Search. Clear your cookies and cache, then refresh.
MMT Tax maps are not displaying. Clear the cookies and cache on your browser.
The browser is not working. Try another browser. Most subscribers use Google Chrome, Firefox or Safari for Mac.
Pop-up Blocker states the site is not secure. Confirm security details. Clear cookies and cache, then try again.

Simply put, many common issues can be resolved by clearing cache and cookies or trying another web browser. Other helpful solutions are confirming internet connectivity or restarting the device.

Feel empowered to resolve tech issues with these steps. Remember that you can always call or email realMLS Support for troubleshooting.


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